Customer Service


CUSTOMER SERVICE

Available Monday through Friday from 7:30 am to 6 pm Central Time at 1-800-4ENESCO (1-800-436-3726). Call times tend to be high during the middle part of the day and we encourage you to call prior to 11 am or after 3 pm. You may also contact us via email.

ACCOUNTS RECEIVABLE

If you are looking to get in touch with our accounts receivable department or a specific accounts receivable representative, please reach out to us via email.


HAVE QUESTIONS?

Click here for Frequently Asked Questions

FAQS FOR ACCOUNTS RECENTLY MOVED TO INSIDE SALES

Click here for Inside Sales Frequently Asked Questions

INTERESTED IN BECOMING AN ENESCO RETAILER?

We welcome new retailers to the Enesco Family of Brands. It's easy to sign up! Simply click the Become a Retailer button, we will be notified as soon as you complete the online application and send you a "Welcome" email notification upon completion.

 

INTERESTED IN MANAGING YOUR ACCOUNT 24/7?

Click here for frequently asked eBill questions

Sign up where you can:

  • Pay your bill online
  • View and print invoices and statements
  • Update your account information
  • View orders
  • Print packing slips and track orders


United States (Corporate Offices)
500 Park Boulevard
Suite 1300
Itasca, Illinois 60143-1258
(800) 436-3726
(630) 875-5300
Website
Email Customer Service
Email Media Inquiries

 

Canada
989 Derry Rd. East
Suite 303
Mississauga, ON L5T 2J8
(800) 263-7095
(905) 673-9200
Website
Email General Inquiries

 

EUROPE

United Kingdom
UK Customer & Distribution Centre
Brunthill Road, Kingstown, Carlisle
Cumbria, CA3 OEN.
01228 404022
+44 1228 404080
Website
Email Customer Service
Email General Inquiries

 

France
2426, Route Nation ale 7 • BP 209
06272 Villeneuve-Loubet Cedex
+33 4 93 73 57 12
Website
Email Service Commercial

 

ASIA PACIFIC

Enesco Asia Limited
11/F HSH Kowloon Centre
192-194 Nathan Road
Kowloon, Hong Kong
011-852-2736-6161
011-852-2730-0171 – Fax


Showrooms

Americas Mart
Enesco Gift & Department 56
Suite 1616
230 Spring Street NW
Atlanta, GA 30303
404-220-2664
Hours: 9:30 - 4:30 M-F
Email Showroom

 

Dallas Market Center
Enesco Gift & Department 56
NextGen
2100 Stemmons Freeway
Dallas, TX 75207
Hours: 9:30 - 4:30 M-F

Headquarters
Enesco Showroom
500 Park Boulevard
Suite 1300
Itasca, IL 60143-1258
800-436-3726
By Appointment Only

Talk To Us

Our customer service representatives are standing by to assist.

By Phone

1 (800) 436-3726

By Email

Click here to send us an email with your questions.

By Mail

Enesco Customer Service
500 Park Boulevard
Suite 1300
Itasca, IL 60143-1258

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