Due to the incredibly fluid nature of the changing tariff rates, a surcharge will be applied to orders that ship beginning April 16, 2025, with the exception of Yankee Candle and Woodwick brands. Click here to view all current promotions.

Shipping Options & Rates


Shipping Terms – Continental U.S.

Across Enesco Gift and Department 56, our shipping rate is 14% of the gross amount for each order for UPS Commercial Ground shipments. If the weight of your order is 400 lbs. or greater, the LTL (less than truckload) shipment rate is 8% of the gross order amount, plus a $50 service fee if the use of a tailgate is required. Additional charges may apply for inside deliveries, oversized packages, and other special situations.

Deliveries to residential addresses via UPS Residential Ground will be charged 19% of the gross price.

Shipping Terms – Alaska and Hawaii

Freight rates are 22% of gross sale for packages shipped via UPS Commercial Ground. Parcel shipments up to 250 lbs., anything over 250 lbs. customer will need to provide a freight forwarder within the 48 contiguous states. 

 

Talk To Us

Our customer service representatives are standing by to assist.

By Phone

1 (800) 436-3726

By Email

Click here to send us an email with your questions.

By Mail

Enesco Customer Service
500 Park Boulevard
Suite 1300
Itasca, IL 60143-1258

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